As part of our Job of the Week series, we’re pleased to showcase employees’ stories about their career experience and why they love working at Intact. We asked Benjo Padilla, Underwriter on our Inland Marine team, the below questions about his professional journey. We hope you enjoy Benjo’s story!
- How long have you been with Intact/your industry?
My insurance career began in 2013 when I started off as an Inland Marine underwriter trainee at a large Property/Casualty carrier. The training program was about a year long, and when I was close to completion, I inherited a small renewal book of business. I made my way up the ranks for the years to come; always looking to grow, and ready to tackle the next task with enthusiasm and confidence. I joined Intact Insurance in August of 2018 and it has been one of the best decisions I’ve made in my professional career. After chatting/interviewing with the hiring manager for over 3 hours at a restaurant instead of eating dinner like we had planned, I was convinced that this was not only a great opportunity, but it perfectly aligned with my goals and needs. I think it’s worth noting that I came into that interview knowing I would not be jumping ship anytime soon – in fact, I even advised the hiring manager that the stars would have to align before I left my previous employer because I was in a really good spot. Nonetheless, I made the transition and haven’t looked back since.
- What do you like most about your job? What do you love about working at Intact?
I really enjoy working with people and I get to do just that across the entire spectrum of positions from insurance agencies to risk control and claims departments. I’m happy about the work/life balance this industry provides. Here at Intact, we don’t only talk about it – WE LIVE IT. Additionally, it’s been a blessing to work for a carrier that shares the same beliefs, values, and aspirations as I do. The synergy is incredible in my division, and I’ve done nothing but praise the company to my peers these last few years. Intact not only employs Grade A talent, but the company has done a great job of obtaining/retaining incredible individuals who are a pleasure to work with daily.
- Talk about your experience working with your team/department.
I work for the Inland Marine department handling the Western States of OR, WA, AK, HI, CA, NV and MT. It’s a large book and we’re only a team of 6 including our manager, but we’ve got it well taken care of. A lot of what enables us to do our job expeditiously is because the company has invested in all the right areas to ensure that we have the right tools needed to execute in the field. We focus on providing a positive customer service experience, and then we do just that, all while having fun. I have the best team and manager on the block, and they are critical to my success. Thankfully, my experience here has been nothing short of stellar, but I’m also confident that when/if times get tough, the entire Inland Marine division is tougher. We have excellent leadership and our Inland President is truly invaluable.
